Acceptance of Terms:
- By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and SHIHANY PORTAL CO. L.L.C regarding your use of the Website.
Use of the Website:
- Eligibility Eligibility You must be at least 18 years old to use the Website. By using the Website, you represent and warrant that you are at least 18 years old.
- Account Registration access certain features of the Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to provide accurate, current, and complete information during the registration process. You are solely responsible for all activities that occur under your account. The User is responsible for maintaining the confidentiality of his account.
- Prohibited Activities You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws or regulations.
- Infringing upon the rights of others, including intellectual property rights
- Uploading, posting, or transmitting any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
- Interfering with or disrupting the Website or servers or networks connected to the Website.
- Attempting to gain unauthorized access to any portion of the Website.
- Engaging in any conduct that restricts or inhibits any other user from using or enjoying the Website
Governing Law and Jurisdiction:
- The United Arab Emirates is our country of domicile, and the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in the United Arab Emirates.
Payments :
- Accepted Cards Visa or MasterCard debit and credit cards in AED will be accepted for payment. We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of the United Arab Emirates.
- Payment Confirmation Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
- Cancellation Policy If you wish to cancel services that you have ordered, please notify us within 24 hours from the time of placing the order. You can contact our customer support team through the provided contact information to request cancellation. Please note that cancellation requests received after the specified time span may not be accepted.
- Refund Policy In case a refund is applicable for services that have been cancelled or returned, refunds will be processed only through the original mode of payment used during the initial transaction. Please allow for up to 45 days for the refund transfer to be completed. The exact timeframe for the refund to reflect in your account may vary depending on the policies of the financial institution or payment provider involved If you have any questions or concerns regarding payment confirmation, cancellation, or refunds, please contact our customer support team for further assistance.
Transaction Records and Confidentiality:
- Cardholders must retain a copy of transaction records and Merchant policies and rules. The confidentiality of your account and transaction information is your responsibility.
Intellectual Property:
- The Website and its contents, including but not limited to text, graphics, logos, images, and software, are the property of SHIHANY PORTAL CO. L.L.C and are protected by intellectual property laws. You may not modify, reproduce, distribute, transmit, display, perform, or create derivative works from any part of the Website without the prior written consent of SHIHANY PORTAL CO. L.L.C.
Disclaimer of Warranties:
- The Website is provided on an "as is" and "as available" basis, without any warranties of any kind. SHIHANY PORTAL CO. L.L.C does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. SHIHANY PORTAL CO. L.L.C disclaims all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability:
- To the maximum extent permitted by law, SHIHANY PORTAL CO. L.L.C shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your use or inability to use the Website.
Severability:
- The Website is provided on an "as is" and "as available" basis, without any warranties of any kind. SHIHANY PORTAL CO. L.L.C does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. SHIHANY PORTAL CO. L.L.C disclaims all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Entire Agreement:
- These Terms constitute the entire agreement between you and SHIHANY PORTAL CO. L.L.C regarding your use of the Website and supersede any prior agreements between you and SHIHANY PORTAL CO. L.L.C.If you have any questions or concerns about these Terms, please contact us at support@shihany.com.